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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wasilla Locksmith Safe and Vault (Wasilla Locksmith)

Wasilla Locksmith Safe and Vault (Wasilla Locksmith)

April 24, 2025

1  out of  5
rating by Wasilla Locksmith Safe and Vault (Wasilla Locksmith)
"I have been with State Farm since 1980. State Farm inspected my house a while back. Then Anna Rogers with State Farm said that I needed a new roof, but a licensed roofer had to do the job. I have experience in roofing several homes, and I can't afford to pay a roofing company, so I roofed my house. I sent the photos explaining that I roofed the house and I was switching insurance companies to Allstate (they are aware of me roofing my house) since Anna Rogers of State Farm wanted a roofing company to do the job. I learned that after all the stress, anguish, frustration, that Anna Rogers with State Farm put me through NOW she said that I had a option all along to do the roof myself, however Anna Rogers of State Farm didn't let me know that I had a choice. I tried in vain to contact Linda Brandon and she never returned my calls, emails during this fiasco. I'm am very upset with State Farm, It's caused my wife and I more anguish since we are seniors with previous medical conditions."
We responded:
"Mr. Walz, I have reviewed your account regarding your roof and since Oct, of 2023 there's been many many documented communications with you and Janice. We can only convey what the underwriters tell us...it is a plus that after so long we finally got the approval of your roof being done by you, due to a dedicated team member who fought for you the whole time, who cared enough to make sure the right thing was done. We wish only the best for you. Linda"
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Pam Beachell

April 11, 2025

5  out of  5
rating by Pam Beachell
"Anna was very helpful and explained all our options thoroughly! Wonderful service!"
We responded:
"Pam, it's people like you that make us love what we do. Thank you for the kind words spoken of Anna. She and the rest of my team are caring people, dedicated to giving great service. You're the best, Linda"
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Aletha Harrington

April 2, 2025

1  out of  5
rating by Aletha Harrington
"I've had State Farm since I was 18... over 20 years! When it finally came down to a minor issue, non-car accident. Zero help. Zero service. Take your money to someone that will help you. You are paying for it!"
We responded:
"Hi Aletha. I am sorry you had a negative experience with State Farm. We have reviewed this situation, and we do not have your contact information, and you have not contacted our office for us to be able to assist you. Please call our office and we would love to assist in the troubles you are having. Thank you."
Profile photo of Joseph Hsu

Joseph Hsu

April 2, 2025

5  out of  5
rating by Joseph Hsu
"They are very friendly and have great service."
We responded:
"Thank you, Joseph for your kind words! We sure appreciate awesome customers like you! "
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Sherrie

March 31, 2025

5  out of  5
rating by Sherrie
"Linda’s office is very professional and dedicated to exceptional customer service. I would recommend calling if you need help with your insurance."
We responded:
"Thank you, Sherrie! Our team strives to provide professional customer service to all our amazing customers. "
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DALE THOMAS

March 28, 2025

5  out of  5
rating by DALE THOMAS
"Olivia, from Linda Brandon State Farm is absolutely incredible! Olivia, I just want to say thank you so very much. In my lowest moment you were there for me giving me advice and amazing options.. I must have spoken to you 15 times in the last two months and you were patient and kind and understanding and wonderful. Today, after a long struggle, you helped to make all my dreams come true, you took away my fear and doubt. Olivia, you fixed what was broken and I cannot thank you enough,…from the bottom of my heart. Thank you for saving my life and my child’s life today.. To anyone who is reading this if you need anything at all any kind of insurance any kind of help any kind of questions answered please go see Olivia at Linda Brandon State Farm in Wasilla. She is a miracle worker.. God bless you Olivia!!! - DT"
We responded:
"Hi Dale, thank you so much for your kind words about Olivia. Yes, she is amazing. When someone really cares it shows in their actions, words and deeds. Olivia loves what she does, and we are very blessed to have her. Her positive "can-do" attitude and her smile is infectious. We enjoy and love customers like you, who take the time to recognize our efforts to help and give great service. We appreciate you. Linda"
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Lynda T

March 5, 2025

5  out of  5
rating by Lynda T
"The staff at Linda Brandon's office is always friendly and helpful. In my business I often have to add or subtract on the forms. I always get the changes quickly! I highly recommend State Farm!"
We responded:
"Hi Lynda, Thank you for your kind words. It's so encouraging to have our great service recognized. My team really cares and it shows in their action's, words and deeds ...."
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Randall Kowalke

February 17, 2025

5  out of  5
rating by Randall Kowalke
"Anna Rogers is a super star! Knowledgeable and very helpful!"
We responded:
"Thank you, Randall! I am so glad Anna was able to assist you with your insurance needs! She sure is a super star! :) We appreciate your kind words! "
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Karen McLeod

February 12, 2025

5  out of  5
rating by Karen McLeod
"Olivia has been very helpful many times and responds quickly. She has always given me excellent customer service, and I appreciate her willingness to help."
We responded:
"Thank you, Karen! I am so glad that Olivia was able to help you with all your insurance needs in a timely manner! We appreciate your loyalty and kind words! "
Profile photo of B J

B J

September 12, 2024

5  out of  5
rating by B J
"Olivia Ensley the office manager at the State Farm office in Wasilla (owner Linda Brandon) was outstanding today. She was patient, knowledgeable and precise with information requested. Thank you State Farm and Olivia!"
We responded:
"Thank you so much B J! We are so glad Olivia provided you with outstanding service with your auto policies! We sure appreciate you and your business. "
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Colleen Lucas

August 9, 2024

5  out of  5
rating by Colleen Lucas
"I was just on the phone with Olivia Ensley getting insurance on our motorhome and I could not be more pleased. We had everything taken care of in a matter of minutes and she emailed me my information right away. Thank you, Olivia, for making the start of my day a very good one!"
We responded:
"Colleen, thank you so much for your kind words! We are so happy Olivia was able to provide you efficient service with getting your motorhome insurance started! "
Profile photo of Jeffry Warren

Jeffry Warren

May 21, 2024

5  out of  5
rating by Jeffry Warren
"Candice was a great help today with answering all my insurance questions. Thank you"
We responded:
"Thank you, Jeffry! We are so happy Candace was able to assist you with your insurance questions! We appreciate your business and loyalty to us! "
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Dave Barnes

May 7, 2024

5  out of  5
rating by Dave Barnes
"Good service"
We responded:
"Thank you, Dave! "
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stephanie masters johnson

April 22, 2024

5  out of  5
rating by stephanie masters johnson
"Olivia Farrell went over and beyond to assist me with issue on my insurance policy. She is very personable and quick to respond. My issue was fixed in a timely manner. Thank you Olivia."
We responded:
"Thank you, Stephanie! We are glad Olivia was able to help with your insurance needs in an efficient manner! "
Profile photo of Donald Jacobs

Donald Jacobs

March 16, 2024

2  out of  5
rating by Donald Jacobs
"I found out that I had been billed for a vehicle that I never owned and never insured! When I found out about it, I contacted the Agent and no one could explain why it was insured, since I never owned it.. Then I was informed that it would be canceled and I should receive a refund within 2 weeks.Now I am still waiting for an The bottom line is no one has answers and I have no refund! answer! That was 10 weeks ago and I just contacted Linda Brandon's office to find out what was not going on! I still have no answers! And, no refund!"
We responded:
"Mr. Jacobs, I went through our date and time stamped records, and you did indeed sign and pay for your vehicle in question to be insured. Once we were contacted, letting us know you decided against purchasing the vehicle, we kept a close eye on the cancellation to ensure it was processed as quickly as we were able to achieve. Your refund has been mailed. "
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Patriot Wife

January 2, 2024

5  out of  5
rating by Patriot Wife
"This is the only place to get insurance. Great customer service!! 5 🌟"
We responded:
"Thank you!! We strive to give the best experience while providing the protection you want! "
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kathy gardino

December 3, 2023

5  out of  5
rating by kathy gardino
"Anna was and is great"
We responded:
"Thank you, Kathy! I am so glad you had a good experience with Anna for your auto insurance!"
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james shively

October 13, 2023

5  out of  5
rating by james shively
"Always very fast and personal service. I wouldn't trade it!"
We responded:
"Thank you, James! We strive to ensure everyone gets fast and personalized service each time! We appreciate your business and being a loyal customer to us! "
Profile photo of Wiley Black

Wiley Black

September 7, 2023

5  out of  5
rating by Wiley Black
"Devyn has been nothing short of amazing. He’s always been super helpful, but after my family and I were in an accident he’s guided us through every step. It’s been a long and frustrating process, but he’s been super helpful along the way."
We responded:
"Thank you, Wiley! I am so glad Devyn was able to help guide you with your auto claim and make the process easier on you and your family. "
Profile photo of Samantha Thompson

Samantha Thompson

August 24, 2023

5  out of  5
rating by Samantha Thompson
"Our company worked with Linda S. Brandon-State Farm on their support for the local high school. Olivia was such a great person to work with. We thank you for your support to the community!"
We responded:
"Thank you, Jessica! I am glad Olivia was able to help in coordinating and support the local high school!"
Profile photo of Wayne Evenden

Wayne Evenden

August 15, 2023

5  out of  5
rating by Wayne Evenden
"I’m pleased.that my State Farm insurance is not trying to bankrupt me on the truck I just purchased"
We responded:
"Thank you, Wayne! Glad we were able to help with your auto insurance at a reasonable rate! "
Profile photo of Chris Olsen

Chris Olsen

May 6, 2023

5  out of  5
rating by Chris Olsen
"Nice office, workers a good policies. And a clean restroom to be used."
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Jack Derr

March 1, 2023

1  out of  5
rating by Jack Derr
"Worst insurance company I have ever dealt with."
Profile photo of L J

L J

November 10, 2022

5  out of  5
rating by L J
"Excellent customer service and professionalism. This office's staff went above and beyond the call of duty for me. My thanks to them again."
We responded:
"LJ its customers like you that make our job so rewarding, thank you so much for choosing the Linda Brandon agency to handle your auto insurance needs."
Profile photo of Louise P

Louise P

November 4, 2022

5  out of  5
rating by Louise P
"I love my State farm group they always take care of me I have nothing but good things to say about them excellent customer service as well ❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹"